Privacy Policy
How we collect, use, and protect your personal information
Last Updated: September 2025
Introduction
At Stealth Shades, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile window tinting services.
Information We Collect
Personal Information
When you request a quote or book our services, we may collect:
- Full name and contact information (phone number, email address)
- Vehicle information (make, model, registration number)
- Service preferences and requirements
- Location and address information for mobile service
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referral source and website navigation patterns
How We Use Your Information
We use the information we collect to:
- Process and fulfill service requests and bookings
- Communicate with you about appointments and services
- Send confirmation emails and appointment reminders
- Provide customer support and respond to inquiries
- Improve our website and services
- Comply with legal obligations and business requirements
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations (payment processing, email communications, appointment scheduling)
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Protection: To protect our rights, property, or safety, or that of our customers or others
- Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption technology
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage with reputable cloud service providers
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain customer information for up to 7 years for business and warranty purposes.
Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
Cookies and Website Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@stealthshades.co.uk
Phone: Available through our main contact form
Address: Service areas across Greater Manchester